Frequently Asked Questions

1. How long does shipping take?

Orders are typically delivered within 4–7 business days across India.

Yes, we offer Cash on Delivery (COD) on eligible orders and locations within India.

Once your order is shipped, you will receive tracking details via email or phone number.

We offer a 5-day return policy from the date of delivery.

Items must be unused, in original packaging, and in resellable condition.

To request a return, please contact our support team at support@zonexn.com with your order details.

Refunds are processed after the returned product is inspected and approved. Processing times may vary depending on the payment method.

Orders can only be canceled before they are shipped. Please contact us as soon as possible for cancellation requests.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item.

Currently, we only ship within India.

You can contact our customer support team at: